Recent Projects
Please scroll further down to see examples of work and projects. Click the "Learn more" option below to see more examples.
The Inaugural Docebo Way Awards
The video above showcases the first phase of the global recognition program I launched at Docebo. This initiative was designed to celebrate team members who exemplify our core values, highlighting their achievements and awarding badges to honor their contributions.
Dynamic Employee Onboarding at Docebo
At Docebo, I developed a comprehensive onboarding roadmap designed to guide new hires and their managers through a seamless onboarding experience. This roadmap provides step-by-step instructions to help new employees prioritize their time effectively, while equipping managers with clear touchpoints and goals to support their success. Click the "Learn More" button to explore these roadmaps and resources.
Diversity, Equity, Inclusion, and Belonging
As an Oversight Manager for Employee Resource Groups (ERGs), I was deeply engaged in DEIB initiatives. In this role, I developed a detailed governance plan to provide structure and clear goals for the ERGs. I also designed an onboarding program to equip new leaders with the tools they needed to succeed and organized open house events for new hires to learn about the ERGs, their missions, how to get involved, and the benefits of participation.
Click the "Learn more" option to view the full governance plan and slide decks for governance onboarding and the new hire ERG open house.
Empowering People Managers
To support the launch of the first performance management process at Docebo, I developed a workshop to train people managers on delivering effective feedback using the Situation-Behavior-Impact (SBI) feedback model.
The performance management process included a robust framework featuring a cadence for quarterly performance discussions, one-on-one meetings for managers to engage with their team members, and guidance on creating and entering goals in the HRIS. Click the "Learn More" button to view the full slide deck.
Adapting Training Programs for Success During the Pandemic
During my time at Extra Space Storage, the COVID-19 pandemic challenged us to pivot quickly. Our Operations and IT teams worked diligently to implement online lease agreements and touch-free systems, ensuring customer and employee safety. As our employees were deemed essential workers, we had to onboard and train store staff efficiently while prioritizing health and safety.
To support this effort, I revamped our new hire welcome packet and created detailed facilitator guides for field trainers. These resources included practice exercises covering all essential duties needed to run a store successfully. By clicking the "Learn More" option below, you can explore these materials in full.
I'm incredibly proud of this work. These updated training tools enabled us to seamlessly train over 1,000 new hires during the pandemic while continuing to exceed company-wide sales goals.
Innovating Field Trainer Development During the Pandemic
The pandemic required us to rethink how we trained new field trainers at Extra Space Storage. Balancing health and safety precautions with the need for effective skill-building, I transitioned our traditional in-person training to a blended learning model. This included introducing virtual instructor-led training (VILT), enabling the Learning and Development team and me to provide high-quality training remotely.
By clicking the "Learn More" button below, you can access the comprehensive guide developed for the third day of training for new field trainers. First implemented in 2020, this guide remains a cornerstone of the training program today.
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